Looking for Answers To Only Eugene Tickets Frequently Asked Questions?
If you have inquiries about Only Eugene Tickets or our ticketing processes, you can find most answers in our FAQ page. If you have other problems not shown on this page, just phone our customer service hotline. Contact us by phone at 541-229-8062 or fill out our support form.
When someone buys a seat from an event’s box office -- AKA the primary ticket seller -- the buyer has the option to resell that ticket to a different person. Sellers in the secondary marketplace may involve box office promoters, licensed ticket brokers, and firms, and individual people like you. Only Eugene Tickets gets its tickets from a popular ticket marketplace, and then filters tickets for Eugene and adjoining towns so you will quickly find the top seats in your city.
The secondary ticket market run on a ”price based on demand” model, and you might see that ticket prices fluctuate over time. It’s not surprising to find seats fall less than venue prices. You may also see in-demand tickets for sold out shows that might cost higher than the primary price. The rule to the secondary marketplace is to come back over time to see who’s coming to Eugene.
Contingent on the transaction, you might collect your tickets in some different methods:
Email download: A code will be e-mailed to you before the event, that you can print your barcoded ticket. These e-tickets might need to be through My Ticket Tracker.
Mailed: The ticket seller will send the paper stubs through Federal Express. Tickets are pledged to arrive before the event starts, and you will have a FedEx tracking code once the tickets ship.
Venue Will Call: Tickets will be left at the event’s will call or box office area.
Location Pick-up: Tickets will need to be collected at a 3rd party locale (not more than 20-30 minutes from the venue).
Paperless: The ticket seller will come and meet your party at the event and walk you to the door.
Flash: The seller will ship you a prepaid credit card that you will need to use at the event box office. It will contain the initial sale transaction and generate a viable receipt.
You can choose an alternate shipping address -- even P.O. boxes -- for completed orders placed through Only Eugene Tickets. However, on sales above $750, the ticket seller can refuse to ship to a different address other than the billing address. Furthermore, sellers may request a signed authorization from you if they need evidence that the shipping address is valid.
Instant tickets generally show as available to download and print once you finish the order. Please allow for processing time, which could take as much as one business day. You will receive a confirmation email explaining how to view your instant tickets.
To make sure you have the best time in Eugene, all tickets come with a 100% Money Back Guarantee in case:
The seller never fulfills your order
The tickets arrive after the event starts
Your purchased tickets are found to be unacceptable by the venue. (The venue must send verifiable evidence in the form of a written letter.)
The event was canceled without a rescheduled date. (Shipping costs not included in the refund.)
Generally, tickets on Only Eugene Tickets are first-come, first-served. If your order was canceled mid-process, it means another buyer completed their purchase before you. Unfortunately, you will need to go back to that event and attempt to purchase a new seat.
Most sellers have multiple groups of tickets and are able to satisfy orders more successfully if they don’t add the seat numbers on the listings. However, you'll see general rows and larger sections to pick from. Know that your seats will all be next to each other unless shown in the listing.
As this is a resale site, the ticket will show the first purchaser's name rather than yours. However, you will still be admitted to the event, as it's the bar code that's important for entry.
To avoid ticketing fraud, most tickets are irrevocable items. Therefore, if your tickets are ruined, stolen, or lost you can reach out to the seller to inquire if they can replace lost tickets. However, all sales are final.
If an event has been totally called off, you are entitled to a complete refund (shipping not refundable). If the event gets postponed and rescheduled for a new time, your tickets will be applied to the new date.